Customer Care Superv at Smart Communications, Inc.
Business and Finance
December 1997 — May 2000 | Philippines
Manage the overall operation of the telecenter to include cashiering, customer service, technical and sales. Recruited, trained, evaluated and mentored 9 staff serving 20,000 subscribers. Handled corporate, VIP and irate subscribers with desirable outco
Traffic Supervisor M at Phlippine Long Distance Telephone Company
Technology & Computers
October 1986 — June 1997 | Phlippines
Supervised Traffic Operators work performance. Prepared and monitored over P5.0million operation's budget. Trained, evaluated and mentored staff. Successfully handled special projects/activities of the office e.g. start-up operation of public calling o
Xavier University - Ateneo de Cagayan | Cagayan de Oro
Bachelor of Science in Agricultural Engineering Agricultural Engineering
1980 — 1985
I graduated the five year course consistent as a Science Foundation Scholar
Immaculate Conception College
High School
1976 — 1980
Graduated as honor student