Expertise
Total Experience - 10 Years
Been in communication companies for more than 10 years handling and monitoring people for customer care services of the company
Customer Care Superv at Smart Communications, Inc.
Business and Finance
December 1997 — May 2000 | Philippines
Manage the overall operation of the telecenter to include cashiering, customer service, technical and sales. Recruited, trained, evaluated and mentored 9 staff serving 20,000 subscribers. Handled corporate, VIP and irate subscribers with desirable outco
Traffic Supervisor M at Phlippine Long Distance Telephone Company
Technology & Computers
October 1986 — June 1997 | Phlippines
Supervised Traffic Operators work performance. Prepared and monitored over P5.0million operation's budget. Trained, evaluated and mentored staff. Successfully handled special projects/activities of the office e.g. start-up operation of public calling o
Xavier University - Ateneo de Cagayan | Cagayan de Oro
Bachelor of Science in Agricultural Engineering Agricultural Engineering
1980 — 1985
I graduated the five year course consistent as a Science Foundation Scholar
Immaculate Conception College
High School
1976 — 1980
Graduated as honor student